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Imane EL ANBARI

@imaneelanbari

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Data analyst at Prestigia who analyzed 30,000+ hotels to create performance segments and strategic recommendations.

Morocco

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At Prestigia, I analyzed a portfolio of 30,000+ hotels and segmented performance to support tailored strategic recommendations. I also developed and automated KPI reports for metasearch engines, including Skyscanner and Tripadvisor.

At Les Domaines Agricoles, I designed and developed a machine-learning model to evaluate and segment agricultural plots. I integrated weather data through APIs and analyzed plot performance to generate recommendations for agricultural production.

My bachelor's final-year project involved setting up a DevOps pipeline to automate changes to a containerized application, using continuous integration and deployment tools including Git, Jenkins, and Docker.

I'm currently a Back Office Agent on the FedEx Project at Telus Digital, handling shipping, tracking, billing, and account-service inquiries. I manage customer requests and tickets, support VIP clients, and monitor KPIs and quality standards.

Experience

Work history, roles, and key accomplishments

Current

Back Office Agent

Current

Telus Digital

Dec 2025 - Present (10 months)

Managed customer inquiries related to shipping, tracking, billing, and account services. Analyzed customer needs, resolved issues, and handled over 100 emails per day while monitoring KPIs and ensuring compliance with quality standards.

Customer Service Issue Resolution Ticket Management KPI Monitoring Quality Assurance

Data Scientist

Prestigia

Feb 2025 - May 2025 (3 months)

Analyzed databases and identified areas for improvement. Developed and automated KPI reports for metasearch engines and analyzed a portfolio of over 30,000 hotels via performance segmentation.

Data Analysis KPI Reporting Metasearch Engines Performance Segmentation Strategic Recommendations

Data Scientist

Les Domaines Agricoles

Feb 2024 - Jun 2024 (4 months)

Designed and developed a machine learning model for evaluation and segmentation of agricultural plots. Integrated weather data via APIs and generated insights to optimize agricultural production.

Python Meteum API OpenWeather API SQL Server K Means DBSCAN Machine Learning Data Analysis

Education

Degrees, certifications, and relevant coursework

Faculty of Science Ain Chock

Master's Degree, Big Data and Cloud Computing

2022 - 2024

Pursued a Master's degree in Big Data and Cloud Computing, focusing on advanced data engineering and cloud technologies.

Faculty of Science Ain Chock

Bachelor's Degree, Fundamental Mathematics and Computer Science

2018 - 2022

Earned a Bachelor's degree in Fundamental Mathematics and Computer Science, building a strong foundation in mathematical and computational principles.