At Arrow ECS Morocco, I manage B2B quotations for IT, software, and cybersecurity solutions. I coordinate with vendors, resellers, and internal teams to support sales opportunities.
I handle pricing, software licensing, renewals, and commercial requests, and maintain customer and opportunity records using Salesforce CRM and ERP systems. I also support purchase orders and quotation follow-ups.
Through BeyyoudhDesigns, I managed online businesses on Etsy and Shopify, handling customer inquiries, orders, and post-purchase support. I developed product listings and digital marketing strategies, and oversaw product development and store operations.
