Ilze Trollip

Manage day-to-day branch administration and operations, handle customer enquiries, bookings, documentation and payment records, process invoices, and support social media marketing and branch promotion.

Answered and managed incoming calls, managed filing and general office support, captured slips on MS Excel, handled invoices for Plato Coffee, and processed fuel expense slips.

Lead teacher for Grade RR, managing classroom instruction, supervising aftercare, and assisting with homework.

Supported the daily needs of children aged 3 and 5, led educational and motor development activities, and facilitated homeschool activities.

Engaged a 4-year-old in development and play, managed daily routines, meal prep, and housekeeping.

Supported two children aged 9 and 12 with school, household routines, homework assistance, and daily chores.

Provided childcare, included school pickups and supervised homework, prepared meals, and managed household responsibilities.

Assisted Grade 8 and 9 learners with core subjects and provided administrative and supervisory support.

Tutored students in Grades 3, 6, and 7 in various subjects, performed administrative duties, and supported classroom management.

Provided academic support to learners in Grades 6–10 across all subjects, maintained administrative records, conducted one-on-one tutoring, and supervised learners during school hours.

Handled customer transactions and provided front-line service, managed filing and general office support, answered phone inquiries, and supported administrative tasks.

Conducted candidate screening and recruitment activities, handled receptionist duties and managed filing systems, and performed outbound and inbound call centre operations.

Taught and assisted students in modern dance techniques, supported choreography and class organization.

Answered and managed incoming calls in a professional manner, maintained accurate filing systems and administrative records, and processed and captured fuel expense slips.

Provided full-time care for two children aged 3 and 4, planned and facilitated fine and gross motor skill development activities, assisted with meal preparation, and performed household duties.

Provided occasional childcare for a 5-month-old infant, prepared meals, and managed daily care routines.

Completed Grade 11 through Impaq Homeschool Centre in 2015, with subjects including Afrikaans, English, Math Literature, Life Orientation, Tourism, Hospitality, and Drama.

Earned a First Aid Certificate from SNA Health and Safety Consulting and Training.

Earned a Fire Training Certificate from SNA Health and Safety Consulting and Training.