Alida Trollkp

Plan and facilitate age-appropriate learning for children 0–5, creating a safe, nurturing classroom and maintaining regular progress communication with parents to support developmental milestones.

Supported classroom routines and delivered interactive computer lessons for ages 3–5 using CAMI Professional Programme to foster early digital literacy and engagement.

Managed front-desk operations, parent communication, scheduling and records management while coordinating daily operations and ensuring compliance with health and safety procedures.

Provided front-desk and administrative support including call handling, filing (physical and digital), meeting coordination and minute-taking to support office workflows.

Supervised matric examinations, ensured compliance with exam regulations, handled distribution and collection of papers and reported incidents to maintain exam integrity.

Managed client communications, submitted insurance applications, and oversaw credit control for broker offices to ensure timely processing and account reconciliation.

Handled patient reception, appointment scheduling and assisted the dentist during procedures while managing patient records and billing processes.

Operated cash register, advised customers on product selection, maintained store presentation and managed stock replenishment to support sales and customer satisfaction.

Supervised after-school care, assisted with homework and facilitated indoor/outdoor activities to promote social development and safe routines.

Activities and societies: 12 years of 100% school attendance

Completed secondary schooling with subjects including English, Afrikaans, Economics, Business Economics, Art and Hospitality Studies; achieved a Matric Certificate.