Open to opportunities

ilhem B

@ilhemb

Message

Experienced Agile leader and IT project manager driving global transformations and SAP integrations.

Tunisia

Message

What I'm looking for

I seek roles where I lead agile transformation and complex IT/SAP integrations, collaborate with cross-functional teams, and advise leadership for measurable impact.

I am an experienced Agile leader, Scrum Master, and IT Project Manager with a strong record of delivering complex IT and M&A integrations since 2007. I combine hands-on software and functional architecture experience with agile coaching to align teams and stakeholders toward strategic objectives.

I've led SAP integration projects, EMEA portfolio reporting initiatives, and cross-functional delivery at organizations including Metro, Desjardins, and WSAudiology, driving timely delivery, risk mitigation, and measurable KPIs. I facilitate agile ceremonies, coach teams through continuous improvement, and advise senior leadership on transformation impacts.

My technical foundation (Engineer’s Degree in Computer Systems Networking and Telecommunications) supports practical project planning, stakeholder management, and efficient resource allocation. I prioritize clear communication, problem solving, and delivering customer-focused outcomes.

Experience

Work history, roles, and key accomplishments

Current

IT Project Manager

Current

WSAudiology

Dec 2024 - Present (11 months)

Led strategic IT projects including M&A integrations and EMEA portfolio reporting, developing project plans, budgets, and risk mitigations to ensure timely delivery and stakeholder alignment.

Project Management M&A Stakeholder Management Jira Confluence Risk Management

Senior Scrum Master

Metro

Aug 2023 - Dec 2024 (1 year 4 months)

Managed end-to-end SAP implementations and integrations, coordinated cross-functional teams, coached agile practices, and delivered solutions on time and within budget.

Scrum SAP Stakeholder Management Sprint Planning Problem Solving

Senior Scrum Master

Desjardins

Apr 2022 - Jul 2023 (1 year 3 months)

Led a strategic program to create a unique customer identifier, facilitating integration across services and improving customer data management while driving team continuous improvement.

Scrum Program Delivery Backlog Management Cross Functional Collaboration Metrics

Scrum Master

SAAQ

Jan 2019 - Jan 2022 (3 years)

Guided teams in agile practices, removed impediments, supported product owners in backlog management, and improved delivery to ensure customer satisfaction.

Scrum Backlog Management Impediment Removal Continuous Improvement

Functional Architect

Sofrecom

Jan 2014 - Jan 2019 (5 years)

Performed functional architecture and agile facilitation to support project delivery and drive agile adoption across teams, improving alignment between business and technical stakeholders.

Stakeholder Management System Design Integration

Functional Analyst

HRAccess

Jan 2011 - Jan 2014 (3 years)

Delivered functional analysis and software engineering support for HR systems, translating business requirements into technical specifications and ensuring successful implementations.

Requirements Gathering Software Engineering HR systems