Ilhaam Prayitno

I’m a Business & Operations Analyst with 3+ years across financial planning, operational excellence, and supply chain performance. In my current Operations Analyst role at Sari Murni Group, I designed and implemented a Delivery Management System that eliminated fraud across 23 of 38 depots, lifted Customer Master Data accuracy from 31% to 93%, and improved route planning effectiveness.

I also strengthened execution with measurable gains—improving fleet utilization by 30% within three months and standardizing SOPs across Procurement, Sales Order Processing, and Depot Operations to reduce process delays and strengthen controls. I build inventory reporting and monitoring frameworks, analyze inventory health and aging, monitor SLA performance, and partner with cross-functional teams (Supply Chain, Sales, Procurement, Finance, and Operations) to turn KPI insights into corrective actions.