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Ikesen GamingIG
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Ikesen Gaming

@ikesengaming

I resolve customer enquiries across live chat, social channels, email, and AI evaluation platforms.

Nigeria
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What I'm looking for

I'm looking for immediate remote Customer Support, Chat Support, Client Support, AI Evaluation, or Virtual Assistant work where I can resolve enquiries, communicate clearly across channels, and contribute independently across time zones.

I've handled 30+ daily customer enquiries at Krisbeg Limited across Instagram, WhatsApp, Facebook Messenger, Play Store reviews, and Gmail, resolving loan, repayment, and interest-rate concerns while escalating complex cases.

I'm also an AI evaluation freelancer with Toloka AI and other platforms, completing 100+ assignments involving content assessment, classification, and quality review. I work independently against detailed guidelines and deadlines while maintaining accuracy.

As National Youth Coordinator for Obedient People's Movement, I coordinate several thousand volunteers across Nigerian states, address concerns, and adapt communication for diverse audiences. I bring reliable remote connectivity, flexible time-zone availability, and experience supporting people through clear, practical communication.

Experience

Work history, roles, and key accomplishments

AL

Advertising Intern

ARTSAELS Limited

Dec 2025 - Jan 2026 (1 month)

Assisted with advertising copy and visual concepts for promotional materials, including billboard campaigns. Researched existing billboard campaigns to improve audience attention.

KL

Social Media Manager / Customer Care Representative

Krisbeg Limited

Mar 2024 - Feb 2025 (11 months)

Handled 30+ customer enquiries daily across Instagram DMs, WhatsApp, Facebook Messenger, Play Store reviews and Gmail, covering loan requirements, repayment issues and interest-rate complaints. Resolved the majority of customer issues directly and escalated complex cases.

Education

Degrees, certifications, and relevant coursework

University of Nigeria, Nsukka logoUN

University of Nigeria, Nsukka

Bachelor of Arts, Mass Communication

Pursuing a Bachelor of Arts in Mass Communication, currently in progress.

Tech stack

Software and tools used professionally

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