idris abdulrahmon
@idrisabdulrahmon
Dependable data and operations professional delivering accurate records and exceptional service.
What I'm looking for
I am a detail-oriented and dependable professional with hands-on experience in data management, customer service, and operations support across remote and on-site environments.
I have supported digital data entry and validation, CRM updates, and reporting while maintaining confidentiality and high accuracy standards. At Pi I worked independently in a remote setting, and at Jumia I resolved customer inquiries across phone, chat, and email channels.
As an operations manager at Ngcom Network Solution, I coordinated logistics, prepared reports and schedules, and improved workflow efficiency by approximately 20 percent. I have practical technical exposure from solar installation and engineering projects, including leading roles in renewable energy and mobility initiatives.
I bring strong documentation skills, proficiency with Microsoft Office and Google Workspace, empathetic client support, and a disciplined work ethic that consistently upholds service quality and compliance.
Experience
Work history, roles, and key accomplishments
Data Entry Operator
Pi
May 2024 - Dec 2025 (1 year 7 months)
Entered, organized, and verified large volumes of records across multiple digital platforms while maintaining high accuracy and confidentiality; supported data cleanup and reporting processes in a remote setting.
Customer Service Representative
Jumia Nigeria
Jan 2023 - May 2024 (1 year 4 months)
Responded to customer inquiries across phone, chat, and email; resolved order, return, and delivery issues and updated CRM records to improve customer satisfaction.
Operations Manager
Ngcom Network Solution
Mar 2022 - Oct 2022 (7 months)
Coordinated daily operations and logistics, prepared reports and schedules, and monitored team performance to improve workflow efficiency by approximately 20%.
Solar Installation Intern
Femelect Integrated Solution
Feb 2021 - Dec 2021 (10 months)
Assisted with solar panel and inverter installations, documented installation and maintenance records, and supported residential and commercial renewable energy projects.
Science Tutor & Admin Staff
Khusul Lesson
Jan 2020 - Jan 2021 (1 year)
Taught senior secondary Biology, Chemistry, Physics, and Mathematics while maintaining academic records and preparing student performance reports; supported administrative coordination.
Education
Degrees, certifications, and relevant coursework
Yaba College of Technology
National Diploma, Architectural Technology
2023 -
Pursuing a National Diploma in Architectural Technology at Yaba College of Technology from 2023 to 2026.
Federal Science and Technical College
Certificate, Networking
2020 - 2020
Grade: 97%
Completed Cisco Networking Essentials training at Federal Science and Technical College with a grade of 97%.
Tech stack
Software and tools used professionally
Availability
Location
Authorized to work in
Job categories
Interested in hiring idris?
You can contact idris and 90k+ other talented remote workers on Himalayas.
Message idrisFind your dream job
Sign up now and join over 100,000 remote workers who receive personalized job alerts, curated job matches, and more for free!
