At Cometa, I contact clients to confirm they’ve received quotations, answer questions about offers, and check their satisfaction. When pricing is a constraint, I negotiate commercial discounts and assess whether proposed products fit each client’s needs.
At Assist Digital (Booking.com), I handled booking inquiries, platform and payment questions, and reservation changes. I also addressed complaints and worked with international partners and customers to resolve operational challenges.
At Sheraton Tunis Hotel, I planned room reservations and tracked occupancy, while also handling reception, billing, and daily accounting.
My earlier work included troubleshooting line and network issues at Coriolis Telecom, advising clients on layouts and furniture at Irmani Decor Showroom, and participating in a supervised interior architecture program at ARK Architects.
