Ibrahim Yuka

I am a passionate healthcare professional with a diploma in Clinical Medicine, Surgery, and Community Health from Kisii University. My career has been dedicated to improving health services and ensuring patient satisfaction through effective management and communication. I have extensive experience in healthcare insurance, particularly in claims preauthorization audit and reconciliation, which has equipped me with the skills to navigate complex healthcare systems efficiently.

Currently, I serve as a Medical Care Manager at a call center, where I guide customers through their inquiries and provide solutions regarding medical products and services. My previous role as a Care Manager and Claims Analyst allowed me to develop strong analytical skills, ensuring that claims are processed accurately and efficiently while maintaining high standards of customer service. I thrive in challenging environments and am committed to achieving organizational goals through teamwork and dedication.