Ibrahim Oderinde
@ibrahimoderinde1
Backend Engineer at zely building Kafka-powered workflows and resilient fintech backend systems.
NigeriaWhat I'm looking for
At zely, my independent engineering project, I designed and implemented a production-style backend using Node.js and TypeScript. I built event-driven workflows with Apache Kafka and implemented asynchronous processing, retries, and dead-letter queues.
I developed idempotency mechanisms and Redis-backed rate limiting and session management, and worked with MongoDB for transactional data and persistence. I also added metrics and monitoring tooling and designed failure-handling and resilience patterns.
At ISON Xperience, I support MTN Nigeria customers with billing, data, account, SIM, network, and application-related issues. I troubleshoot complaints, document cases, and follow up on escalations.
I'm interested in backend engineering, distributed systems, API engineering, and technical or developer support roles where I can contribute to reliable products and solve technical problems.
Experience
Work history, roles, and key accomplishments
𝗜𝗻𝗱𝗲𝗽𝗲𝗻𝗱𝗲𝗻𝘁 𝗘𝗻𝗴𝗶𝗻𝗲𝗲𝗿𝗶𝗻𝗴 𝗣𝗿𝗼𝗷𝗲𝗰𝘁
• Designed and implemented a production-style backend using Node.js and TypeScript, enhancing system efficiency.
• Built event-driven workflows using Apache Kafka.
• Implemented asynchronous processing, retry handling and dead-letter queue patterns.
• Developed idempotency mechanisms and Redis-backed rate limiting for improved operational consistency.
• Implemen
• Handle high-volume customer interactions across billing, data, account, SIM, network, and MTN application-related issues.
• Troubleshoot customer complaints by asking targeted diagnostic questions to identify the source and nature of technical or service-related issues.
• Resolve customer issues at first contact where possible, using structured troubleshooting before determining whether escala
Worked as a paid side role during university studies, supporting sales, customer engagement, and delivery coordination. Managed customer relationships from prospecting and outreach through post-sale support and retention. Consistently achieved sales objectives through proactive follow-up and strong product knowledge. Handled objections professionally and converted prospects through solution-focuse
Education
Degrees, certifications, and relevant coursework
Zero To Mastery Academy
Web/Software
University of Ilorin, Nigeria
B.Sc. (Ed.), Architectural and Building Sciences/Technology
2018 - 2023
Second Class Upper
Tech stack
Software and tools used professionally
Availability
Location
NigeriaAuthorized to work in
Salary expectations
Social media
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