IBRAHIM ALIU
@ibrahimaliu
Dedicated country manager with expertise in data labeling and CRM.
What I'm looking for
I am a results-driven professional with a Bachelor of Arts in Education Economics and a strong background in customer relations management. Currently serving as the Country Manager at Carlcare Development Nigeria Limited, I have honed my skills in data labeling and quality management, contributing significantly to the organization's objectives.
My career journey has equipped me with a diverse skill set, including effective communication, negotiation, and leadership abilities. I have a proven track record in various roles, from software testing to customer representation, which has allowed me to develop a comprehensive understanding of operational dynamics in different sectors. I am committed to upholding the values of integrity and excellence in every position I hold.
Experience
Work history, roles, and key accomplishments
Country Manager
Carlcare Development Nigeria Limited
Jan 2022 - Present (3 years 5 months)
Overseeing operations in the Artificial Intelligence Department, ensuring the achievement of organizational goals and maintaining service integrity.
Data Labeling Annotator
Total Data Limited
Aug 2020 - Jan 2022 (1 year 5 months)
Performed data labeling and annotation tasks remotely, contributing to data quality and accuracy for various projects.
Software Tester / Translator
Transsion Holdings
Jan 2018 - Jan 2020 (1 year 11 months)
Worked in the Quality Management Department as a software tester and provided translation services from Hausa to English.
Customer Representative
Information Technology-Net Cybercafé
Jan 2017 - Apr 2017 (3 months)
Provided customer service and support in a cybercafé environment, assisting clients with their IT needs.
Ad-hoc Staff
INEC
May 2011 - Feb 2015 (3 years 9 months)
Served as Presiding and Assistant Presiding Officer during the 2011 and 2015 General Elections, ensuring smooth electoral processes.
Office Assistant
Ajaokuta Steel Company Limited
Mar 2014 - May 2014 (2 months)
Assisted in general administration tasks during NYSC, gaining experience in office management and operations.
Public Relations Officer
Environmental Sanitation and Farmers Community Development S
Mar 2014 - May 2014 (2 months)
Managed public relations and community engagement initiatives during NYSC, promoting environmental awareness.
Team Leader
Enactus Nigeria, Kano Chapter
Jan 2012 - Mar 2014 (2 years 2 months)
Led community engagement projects, fostering collaboration and social entrepreneurship among team members.
Economics Teacher
Rumfa College Kano
Jan 2013 - Apr 2013 (3 months)
Taught economics to students, developing lesson plans and engaging students in the subject matter.
Education
Degrees, certifications, and relevant coursework
Chartered Institution of Customer Relationship Management
Professional Certification, Customer Relations Management
2014 - 2016
Completed a professional course in Customer Relations Management, enhancing skills in customer service and relationship management.
Bayero University, Kano
Bachelor of Arts in Education, Economics
2010 - 2014
Grade: 2.1
Studied for a Bachelor of Arts in Education with a focus on Economics, achieving a 2.1 classification.
Government Technical College, Oboroke
Advanced Nabteb, Technical Education
2009 - 2009
Completed advanced Nabteb certification, enhancing technical skills and knowledge.
Ajaokuta Computer Academy
Diploma, Computer Skills
2008 - 2009
Acquired a diploma in Basic Computer Skills, focusing on Microsoft Office applications and practical computer usage.
Okehi Community Secondary School, Ihima
Senior School Certificate, Secondary Education
2008 - 2008
Completed Senior School Certificate Examination (SSCE), demonstrating proficiency in secondary education subjects.
Misbahudeen Primary School, Ihima
Primary School Leaving Certificate, Primary Education
1997 - 2002
Completed Primary School Leaving Certificate, marking the foundation of formal education.
Availability
Location
Authorized to work in
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