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Ibra AmmadIA
Open to opportunities

Ibra Ammad

@ibraammad

I build enterprise SaaS products and keep CRM operations running smoothly.

Pakistan
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What I'm looking for

I'm looking to build and improve SaaS or digital products, own features through release, strengthen CRM operations, and work with cross-functional teams serving enterprise and global clients.

I've owned Action Items and GIS/Geotags for ERM's sustainability audit SaaS platform, driving features, interface improvements, filters, and survey integration across web and mobile.

At PixelEdge/Lansweeper, I manage Salesforce accounts, opportunities, quotes, and deal conversions for global clients. I also coordinate partner communications, train new team members, conduct interviews, and assign work across the project team.

Earlier at PitchStart, I built investor-ready startup portfolios, researched business sectors, and helped establish a co-working ecosystem for multiple ventures.

My background also includes content strategy, technology writing, academic research, and two first-author peer-reviewed publications. I bring structured requirements, release coordination, client data normalisation, and clear written communication to product and operations work.

Experience

Work history, roles, and key accomplishments

PL
Current

CRM Operations Specialist

PixelEdge / Lansweeper

Jan 2025 - Present (1 year 8 months)

Manage Salesforce CRM accounts, opportunities, quotes, and deal conversions across the full sales pipeline. Oversee partner inbox and communications, onboard and train new team members, and conduct interviews and work assignments.

Education

Degrees, certifications, and relevant coursework

Forman Christian College University logoFU

Forman Christian College University

Master of Philosophy, Public Policy & Governance

2020 - 2023

Grade: Cum Laude

Activities and societies: Published two first-author peer-reviewed publications.

Pursued an MPhil in Public Policy & Governance, graduating Cum Laude with a CGPA of 3.57/4.00. Published two first-author peer-reviewed articles.

Forman Christian College University logoFU

Forman Christian College University

Bachelor of Science, Business Operations Management

2015 - 2019

Grade: Honours

Earned a Bachelor of Science in Business Operations Management with Honours, achieving a CGPA of 3.07/4.00.

Tech stack

Software and tools used professionally

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