Ibra Ammad
@ibraammad
I build enterprise SaaS products and keep CRM operations running smoothly.
What I'm looking for
I've owned Action Items and GIS/Geotags for ERM's sustainability audit SaaS platform, driving features, interface improvements, filters, and survey integration across web and mobile.
At PixelEdge/Lansweeper, I manage Salesforce accounts, opportunities, quotes, and deal conversions for global clients. I also coordinate partner communications, train new team members, conduct interviews, and assign work across the project team.
Earlier at PitchStart, I built investor-ready startup portfolios, researched business sectors, and helped establish a co-working ecosystem for multiple ventures.
My background also includes content strategy, technology writing, academic research, and two first-author peer-reviewed publications. I bring structured requirements, release coordination, client data normalisation, and clear written communication to product and operations work.
Experience
Work history, roles, and key accomplishments
CRM Operations Specialist
PixelEdge / Lansweeper
Jan 2025 - Present (1 year 8 months)
Manage Salesforce CRM accounts, opportunities, quotes, and deal conversions across the full sales pipeline. Oversee partner inbox and communications, onboard and train new team members, and conduct interviews and work assignments.
Education
Degrees, certifications, and relevant coursework
Forman Christian College University
Master of Philosophy, Public Policy & Governance
2020 - 2023
Grade: Cum Laude
Activities and societies: Published two first-author peer-reviewed publications.
Pursued an MPhil in Public Policy & Governance, graduating Cum Laude with a CGPA of 3.57/4.00. Published two first-author peer-reviewed articles.
Forman Christian College University
Bachelor of Science, Business Operations Management
2015 - 2019
Grade: Honours
Earned a Bachelor of Science in Business Operations Management with Honours, achieving a CGPA of 3.07/4.00.
Tech stack
Software and tools used professionally
Availability
Location
Authorized to work in
Job categories
Skills
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