Open to opportunities

Ibitayo Alasi

@ibitayoalasi

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IT support and systems security professional building senior security leadership capacity.

Nigeria

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What I'm looking for

I’m looking for a role where I can grow into senior IT infrastructure and security leadership—combining systems administration, network security monitoring, and incident response, while using analytics and strong documentation to protect data and improve operational outcomes.

I’m an IT Support Specialist and Systems Security Administrator with hands-on experience in technical support, systems administration, and cybersecurity fundamentals. In my current Head of Campus / IT Support & Systems Administrator role, I oversee campus IT operations and ensure secure digital operations through least-privilege user access and platform access controls.

Previously, I worked as an IT Support Specialist / Coding Mentor, providing Tier 1/2 support for live digital learning training. I mentored learners through peer-to-peer coding and code reviews, while monitoring learner progress and generating performance analytics using database queries to support programme improvement.

Before that, I served as an IT Assistant at Exquis App Factory, supporting staff and development teams with hardware, software, and connectivity troubleshooting. I maintained technical documentation and incident logs, and helped with basic system security tasks to safeguard organizational data and digital assets.

I’m Cisco and IBM certified, with practical proficiency in Splunk, Wireshark, and Nmap. I approach every role with a security-first mindset—data protection, incident escalation discipline, and strong documentation—while actively advancing toward senior IT infrastructure and security leadership roles.

Experience

Work history, roles, and key accomplishments

Current

Head of Campus IT Support

Current

Learn2Earn Labs

Jul 2025 - Present (11 months)

Oversaw campus IT operations, leading technical support, systems administration, and digital learning infrastructure. Managed secure user access controls, led onboarding and training for mentors and IT staff, and generated learner performance analytics to support program decision-making.

Systems Administration IT Support User Access Management Network Security Monitoring Incident Response Secure Account Administration Performance Analytics Digital Platform Administration Technical Training Documentation

IT Support Specialist & Mentor

Learn2Earn Labs

Jan 2025 - Jun 2025 (5 months)

Provided Tier 1/2 support for learners and mentors, troubleshooting hardware, software, and connectivity issues during live training. Mentored learners through coding sessions and code reviews, monitored progress with database queries, and ensured compliance with data protection and safe learning policies.

Tier 1 Support Connectivity Issues Mentorship Code Review Database Queries Data Compliance Technical Documentation

IT Assistant

Exquis App Factory

Jun 2023 - Nov 2024 (1 year 5 months)

Delivered first-line IT support to staff and development teams by diagnosing and resolving hardware, software, and connectivity issues to maintain operations. Supported user account administration and access management, maintained incident logs and technical documentation, and assisted with network performance monitoring and foundational security tasks.

Access Management Technical Documentation Network Monitoring System Configuration

Education

Degrees, certifications, and relevant coursework

Obafemi Awolowo University

Bachelor of Arts in Education, English Language

2015 -

Activities and societies: Relevant focus: English Studies, Educational Technology, Digital Pedagogy, Research & Documentation.

Earned a Bachelor of Arts in Education (B.A.Ed.) in English Language. Studied English Studies with additional focus on educational technology, digital pedagogy, research, and documentation while on an extended campus at Adeyemi College of Education (now Adeyemi Federal University of Education).