Open to opportunities

Ian Mugambi

@ianmugambi

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Detail-oriented professional with expertise in data annotation and analysis.

Kenya

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What I'm looking for

I am looking for a role that fosters collaboration, innovation, and growth opportunities.

I am a detail-oriented and tech-savvy professional with over 3 years of experience in virtual support, data annotation, and operations analysis. My expertise lies in managing digital workflows, labeling structured and unstructured data, and supporting AI model training. I have a proven ability to work with remote teams while maintaining high data quality standards and delivering valuable insights for international operations.

In my recent role at Toloka / Mindrift, I focused on annotating text data and evaluating AI model responses, ensuring accuracy and consistency across tasks. I have also worked as a Power Platform Developer and Business Analyst at M365Connect, where I managed onboarding workflows and automated document processes. My experience as a Growth Operations Analyst at Invisible Technologies allowed me to deliver decision-making reports and support cross-functional projects, enhancing internal workflows.

Experience

Work history, roles, and key accomplishments

Power Platform Developer & Business Analyst

M365Connect

Jan 2025 - Present (5 months)

Managed onboarding workflows and automated document processes using Power Platform. Designed and maintained internal dashboards to track intern performance, and created user manuals while conducting onboarding sessions.

Power Platform Power Automate Business Analysis Workflow Automation Dashboard Design Onboarding

Data Annotation & AI Training

Toloka / Mindrift

Sep 2023 - Present (1 year 9 months)

Annotated text data and evaluated AI model responses to improve NLP model accuracy. Utilized structured feedback to optimize performance and align with user needs, demonstrating strong attention to detail and precision. Maintained high accuracy and consistency across annotation tasks.

Data Annotation Structured Feedback Annotating

Freelance Developer & GIS Specialist

Self-Employed

Feb 2023 - Present (2 years 4 months)

Built client-facing web applications and managed project delivery timelines. Liaised directly with clients to gather requirements and provide ongoing support.

Web Application Development Project Management GIS JavaScript REST APIs

Growth Operations Analyst

Invisible Technologies

Mar 2022 - Present (3 years 3 months)

Managed client-facing data and prioritized team tasks across global teams. Delivered decision-making reports using Excel and Google Sheets, supporting cross-functional projects and improving internal workflows. Coordinated communication between departments and tracked project progress.

Operations Analysis Data Management Prioritization Excel Google Sheets Project Coordination Reporting

Education

Degrees, certifications, and relevant coursework

Moringa School

Certificate, Software Engineering

Completed a comprehensive program in software engineering. Gained proficiency in various programming languages and development methodologies.

Regional Centre Training Institute

Associate Degree, Land Surveying & Cartography

Graduated with an Associate Degree in Land Surveying & Cartography. Acquired skills in land measurement, mapping, and geographical information systems.