ian kimathi

I am an ICT professional with a solid foundation in systems support, digital communication, and customer service, informed by diploma and certificate training from NIBS Technical College. I combine technical troubleshooting with strong interpersonal skills to keep operations running smoothly and users satisfied.

In hospitality and corporate roles I have managed guest relations, bookings, social media accounts, and IT support—streamlining workflows and improving online presence while ensuring professional customer experiences. I have also supported account creation and email recovery processes with attention to security and accuracy.

I bring teamwork, adaptability, and a commitment to continuous learning, complemented by leadership experience and volunteer engagement. I seek to contribute practical technical skills and digital creativity to a dynamic organization focused on service excellence and growth.