husnul khatimah

I am an experienced e-commerce and administrative professional with over three years managing online stores and marketplaces. I handle product data management, order tracking, customer service, and promotional planning to keep catalogs relevant and operations efficient.

At Gudanghoki I updated product data, created promotional plans, wrote social content, coordinated influencer activities, and supported Marketplace and Facebook Ads to boost engagement and brand identity. As owner-manager of Danairashop.mks I maintained inventory for 50+ products, achieved a 98% response rate, a 90% follow-up closing success rate, and increased weekly sales by 50–200% during promotions.

I bring strong technical familiarity with Microsoft Office, Google Workspace, CRM tools, Asana, Notion, and Canva, plus language capability in Indonesian and English (TOEFL 510). I am adaptable, detail-oriented, independent, and responsive in fast-paced environments, focused on improving operational efficiency and customer satisfaction.