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Hugo Novo

@hugonovo

Senior UX/UI designer building AI-powered design systems that drive adoption, efficiency, and measurable cost savings.

Brazil
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What I'm looking for

I seek senior roles where I can lead teams to build scalable design systems and AI-powered enterprise experiences that increase adoption, reduce costs, and drive product growth.

I am a Senior UX/UI designer with 5+ years crafting internal platforms that improve operational efficiency and enable business growth through human-centered design. I lead design teams and build scalable design systems that align product and engineering efforts.

At my current role I owned a new Design System built on Open Web UI and led the redesign of an AI Hub platform, achieving 2.9× user growth (1.2K → 3.5K in six months), 63% adoption across 5.6K employees, a $3.16M reduction in COGS, and $3M+ projected incremental GCR. I led a team of three designers to deliver these outcomes.

Previously I restructured products to improve retention and cash flow at a major higher-education company, standardized UI production with a corporate Design System, and delivered visual and UX work for clients in healthcare and B2B contexts. My background includes hands-on visual design, information architecture, and product-focused UX work from freelance through agency settings.

My practice is data-driven and research-informed: I use prototyping, usability testing, heuristic evaluation, and journey mapping to remove friction and raise adoption. I work with Figma, Adobe Creative Suite, Notion, UserTesting, Lyssna, and Maze to deliver scalable, accessible interfaces and AI-enabled experiences.

Experience

Work history, roles, and key accomplishments

Education

Degrees, certifications, and relevant coursework

FF

FMU - FIAM FAAM

Bachelor's Degree, Product and Customer Experience Design

2018 - 2021

Bachelor's degree covering product development, interaction design, usability, and customer experience (January 2018–December 2021).

EE

Elo Educacional

High School Diploma, Secondary Education

2004 - 2016

Completed secondary education at Elo Educacional in São José dos Campos (January 2004–December 2016).

FB

Fundação Bradesco

Certificate, Educational Design Thinking

Completed the Educational Design Thinking course at Fundação Bradesco.

FB

Fundação Bradesco

Certificate, Project Management

Completed the Introduction to Project Management course at Fundação Bradesco.

AL

Alura

Certificate, Design Thinking

Completed the Design Thinking: Enabling Solutions course at Alura.

AL

Alura

Certificate, UX Research

Completed UX research courses at Alura covering methodologies, research immersion, and evaluating interfaces with heuristics.

Tech stack

Software and tools used professionally

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