Hugo Novo
@hugonovo
Senior UX/UI designer building AI-powered design systems that drive adoption, efficiency, and measurable cost savings.
What I'm looking for
I am a Senior UX/UI designer with 5+ years crafting internal platforms that improve operational efficiency and enable business growth through human-centered design. I lead design teams and build scalable design systems that align product and engineering efforts.
At my current role I owned a new Design System built on Open Web UI and led the redesign of an AI Hub platform, achieving 2.9× user growth (1.2K → 3.5K in six months), 63% adoption across 5.6K employees, a $3.16M reduction in COGS, and $3M+ projected incremental GCR. I led a team of three designers to deliver these outcomes.
Previously I restructured products to improve retention and cash flow at a major higher-education company, standardized UI production with a corporate Design System, and delivered visual and UX work for clients in healthcare and B2B contexts. My background includes hands-on visual design, information architecture, and product-focused UX work from freelance through agency settings.
My practice is data-driven and research-informed: I use prototyping, usability testing, heuristic evaluation, and journey mapping to remove friction and raise adoption. I work with Figma, Adobe Creative Suite, Notion, UserTesting, Lyssna, and Maze to deliver scalable, accessible interfaces and AI-enabled experiences.
Experience
Work history, roles, and key accomplishments
Product Designer
GoDaddy
Sep 2024 - Present (1 year)
Led a team of 3 designers to build a new Design System and redesign an AI Hub, driving 2.9× user growth (1.2K→3.5K), 63% adoption across 5.6K employees, $3.16M COGS savings and $3M+ projected incremental GCR.
Product Designer
YDUQS
Aug 2022 - Sep 2024 (2 years 1 month)
Led product restructuring and design system implementation to streamline UI production and improve user completion and retention across educational products.
Visual Designer
Livework
Jun 2021 - Aug 2022 (1 year 2 months)
Delivered visual and UX solutions for clients in pharmaceutical and medical sectors, establishing foundational design system elements and improving customer experience across B2B channels.
Graphic Designer
Badadi
Nov 2019 - Jun 2021 (1 year 7 months)
Produced visual communications and art direction across print and digital platforms, translating client briefs into brand identities and motion graphics that supported marketing objectives.
Freelance Designer
Freelance
Jan 2016 - Nov 2019 (3 years 10 months)
Provided freelance graphic and branding services, delivering MVPs, visual identities, and design assets that aligned with client goals and improved communication across platforms.
Education
Degrees, certifications, and relevant coursework
FMU - FIAM FAAM
Bachelor's Degree, Product and Customer Experience Design
2018 - 2021
Bachelor's degree covering product development, interaction design, usability, and customer experience (January 2018–December 2021).
Elo Educacional
High School Diploma, Secondary Education
2004 - 2016
Completed secondary education at Elo Educacional in São José dos Campos (January 2004–December 2016).
Fundação Bradesco
Certificate, Educational Design Thinking
Completed the Educational Design Thinking course at Fundação Bradesco.
Fundação Bradesco
Certificate, Project Management
Completed the Introduction to Project Management course at Fundação Bradesco.
Alura
Certificate, Design Thinking
Completed the Design Thinking: Enabling Solutions course at Alura.
Alura
Certificate, UX Research
Completed UX research courses at Alura covering methodologies, research immersion, and evaluating interfaces with heuristics.
Tech stack
Software and tools used professionally
Availability
Location
Authorized to work in
Job categories
Skills
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