At Hương Việt Group, I executed a multi-channel Sales Marketing strategy for the B2B online training system CLS, using the AIDA model, the TOFU–MOFU–BOFU funnel, and AI tools to personalize outreach.
I managed the Zalo channel, which averaged 60 B2B leads per day, and analyzed performance across four platforms to identify funnel bottlenecks. I also built the lead handoff process between Marketing and training specialists and supported system demo sessions.

