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Hlengiwe User

@hlengiweuser

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Detail-oriented data analyst with operations background, delivering actionable insights and automated reports.

South Africa

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What I'm looking for

I seek a collaborative role where I can build automated reports and dashboards, work cross-functionally, and solve operational data problems while growing my analytics expertise.

I am a resourceful Operations Management graduate turned Reporting Analyst with over three years of administrative and stakeholder coordination experience, now focused on data-driven decision support. I build automated dashboards, validate and cleanse large datasets, and translate reporting requirements into reliable analytics.

At AB In-Bev I developed automated reporting dashboards, improved data accessibility, and analyzed historical trends to enhance forecasting accuracy and market responsiveness. I collaborate across functions to tailor analytics solutions while maintaining data governance and compliance.

I bring strong interpersonal skills, a commitment to efficiency, and practical experience with MS Office, Power BI, Tableau, MySQL, and data literacy. I seek to apply my technical and operational strengths to deliver clear, actionable insights that support business outcomes.

Experience

Work history, roles, and key accomplishments

Current

Reporting Analyst

Current

AB In-Bev

Apr 2025 - Present (7 months)

Developed automated reporting dashboards and validated large datasets to improve data accessibility and forecasting accuracy, enabling timely decision-making across departments.

Data Cleaning Dashboarding Power BI Tableau SQL Data Validation Financial Reporting

Sub-Warden

Rhodes University

Jan 2022 - Dec 2023 (1 year 11 months)

Ensured residence compliance with university rules, coordinated room placements for 60+ students, and acted as an emergency on-call liaison between students and the warden.

Student Affairs Conflict Resolution Scheduling Compliance Monitoring

Vocational Admin Assistant

Rhodes University (Athletics Club)

Feb 2022 - Jun 2023 (1 year 4 months)

Coordinated event logistics and liaised with external stakeholders to ensure events on university property complied with institutional policies and ran smoothly.

Event Coordination Logistics Scheduling

Administrative Assistant

Eric Maphara Charity Run

Aug 2022 - Nov 2022 (3 months)

Authored sponsorship and inventory proposals and supported sponsor partnerships, contributing to successful collaborations such as Pick ‘n Pay.

Proposal Writing Inventory Management event support

Education

Degrees, certifications, and relevant coursework

University of the Witwatersrand

Certificate, Data Literacy

Certificate in Data Literacy Essentials from the University of the Witwatersrand; coursework focused on foundational data concepts and practical literacy skills.

Rhodes University

Bachelor of Commerce, Operations and Information Systems

Bachelor of Commerce in Operations and Information Systems at Rhodes University focusing on operations management, information systems, and analytical methods.