HK's Original

Working as an Associate Technical Marketing Engineer at Palo Alto Networks, focusing on technical marketing initiatives.

Worked as Associate Technical Marketing Engineer (ATME) at Palo Alto Networks.

Collaborated with client engineering teams to integrate Portkey products, including AI Gateway, MCP Gateway, and Agents Gateway. Acted as a technical bridge between product and clients, debugging complex use cases and building PoCs.

- Collaborate closely with client engineering teams to integrate Portkey products, including AI Gateway, MCP Gateway, and Agents Gateway, into their applications.
- Act as a technical bridge between product and clients, ensuring smooth onboarding and adoption.
- Debug and troubleshoot complex client use cases, providing hands-on solutions and guidance.
- Resolve technical queries related to produc

Developed and deployed scalable AI and backend systems for a Custom GenAI Agent Platform using Python, FastAPI, and LangGraph. Architected an end-to-end Ticket Resolution Agent automating 30% of daily ticket resolutions and built a production-grade Voice Agent Platform.

- Developed and deployed scalable AI and backend systems for a Custom GenAI Agent Platform using Python, FastAPI, and LangGraph, enabling seamless multi-agent orchestration and observability.
- Architected an end-to-end Ticket Resolution Agent using LangGraph and the GenAI stack, automating 30% of daily ticket resolutions through one-shot responses and contextual LLM reasoning.
-Built a production

1. Developed a comprehensive full stack AI Chatbot application from the ground up for HR Department Grievance Redressal.
Key Highlights and Learnings:
Architected the complete end-to-end application, adhering to core software development principles.
Integrated a robust firewall to thwart malicious attacks and prompts, along with a profanity filter to handle inappropriate language effectively.

Developed a full stack AI Chatbot for HR grievance redressal, integrated security features, and hosted AI sessions for HR professionals. Built an observability platform and streamlined development tools.

Key Responsibilities:
Developed backend features for the CCBP4.0 learning platform using Python.
Designed and implemented the backend for an AI-based mock interview platform.

Achievements:
Played a crucial role in creating an AI-based platform that provided students with relevant scores and feedback on their mock interviews.
Identified areas for improvement and implemented solutions to enhance t

Developed the graphical user interface (GUI) for a product using Python.
Designed and implemented user-friendly interfaces to enhance the overall user experience.
Contributed to a deep learning project by annotating image datasets.
Carefully labeled and categorized images to create a robust dataset for machine learning models.
Actively participated in implementing and refining deep learning al

As the person responsible for the overall aesthetics of the product, I held a crucial role in crafting its visual appeal and brand identity.
This encompassed designing the product itself, creating eye-catching labels and packaging that captured attention and communicated the essence of the brand.
Additionally, I oversaw the creation of visually engaging stickers and managed the design of social

Completed a machine learning internship focusing on data manipulation and model development.

Pursued a Bachelor of Technology in Computer Science and Engineering from August 2019 to July 2023.