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Himanshu Singla

@himanshusingla1

A Gen-AI solutions architect with 19 years in engineering, the last four building production LLM systems specializing in multi-agent orchestration.

United Arab Emirates

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What I'm looking for

I'm looking to lead and build impactful GenAI platforms, multi-agent workflows, multimodal RAG systems, and scalable cloud-native products that solve complex enterprise problems.

I'm a Gen-AI solutions architect at Publicis Sapient in Dubai, with 19 years in engineering and the last four spent building production LLM systems.

Most of my current work is multi-agent orchestration. I'm the architect on Crew Canvas, an internal platform where you describe the agent you need and get a working multi-agent workflow back — built around an outer-loop supervisor that calls single-purpose sub-agents for requirements, design, prompt authoring, tool wiring, validation and testing, each returning a checkable result before the loop moves on. Alongside it I built an MCP generator that takes a Postman collection and deploys a working MCP server to AWS ECS, and extended the platform's MCP layer to ServiceNow so agents reach live records as typed tools.

Before that: a LangGraph booking agent for Saudia Airlines behind a custom MCP tool server, with LiveKit voice and multilingual flows. A GenAI KYC copilot for ADCB Bank that improved straight-through processing by around 45%, and a RAG compliance assistant answering from live policy with citations — along with the guardrails, PII masking and evaluation sets that went with it.

Before GenAI, most of my career was enterprise Java and microservices, much of it in regulated financial services at Lloyds, Macquarie and Fidelity.

I'm based in Dubai (GST, UTC+4), which covers the full European working day.

Experience

Work history, roles, and key accomplishments

Current

Solutions Architect

Current

Publicis Sapient

Dec 2021 - Present (4 years 9 months)

Architected multi-agent orchestration platforms and GenAI solutions, including a no-code agent builder and a multimodal recruitment system, improving processing efficiency and reducing support times.

Solutions Architect

Publicis Sapient

Mar 2020 - Nov 2021 (1 year 8 months)

Client: Lloyds Bank
Built Customer Onboarding for a new Retail Banking Platform built to replace existing Lloyds platforms and migrate all existing Customers onto the new platform. The solution is based on Microservices Architecture with secure Mobile first approach.

Solutions Architect

Publicis Sapient

Nov 2012 - Feb 2020 (7 years 3 months)

Eight years in financial services. Led Macquarie's regulatory reporting re-architecture — microservices replacing one app per regulation — and built Fidelity's Adviser Workstation and End Investor dealing platforms.

Senior Software Engineer

Finastra

Jul 2011 - Aug 2012 (1 year 1 month)

Worked on BankFusion, Misys's platform for building core banking applications. BankFusion generated working applications from a model rather than from hand-written code. It delivered reusable J2EE components on a service-oriented architecture, and was used both for greenfield core banking and to progressively re-architect legacy Equation

Senior Software Engineer

Avaya India

Jul 2006 - Jul 2011 (5 years)

Five years developing Avaya Products and business process automation tools supporting Avaya's telecom product lines — my first role after graduating, and where I learned how a large enterprise actually runs underneath its products