At American Express, I support merchant data validation and classification, control monitoring, and complaint governance. I developed a Python-based automation solution that improved merchant validation efficiency by approximately 22% and reduced research time per merchant.
I also automated repetitive reporting tasks with VBA, contributing to workflow automation that reduced manual effort per report. I use Excel and Power BI dashboards to report on compliance, issues, operational risks, and remediation progress.
Previously, at BNS Analytics, I led market research and spend analysis and developed Tableau dashboards for client reporting. At GlobalLogic Inc., I worked on Knowledge Graph data research and validation, helping refine annotation guidelines and data standards.
