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Heting ZhangHZ
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Heting Zhang

@hetingzhang

Pharmacy Operations Manager at Memorial Hermann Hospital Community Site, reducing incidental overtime by 60% and advancing medication safety.

United States
Message

At Memorial Hermann Hospital Community Site, I oversee inpatient pharmacy operations and lead a team of 40 pharmacy professionals. I reduced incidental overtime by 60% and support medication cost reduction through initiatives including the Vaccines for Children Program and community insulin vial initiatives.

I played a key role in the migration from Cerner to Epic, participating in clinical decision-making and medication orderable build reviews. I also use operational analyses to identify workflow improvements and oversee BD Pyxis inventory management and quality assurance.

At Houston Methodist Hospital Baytown, I worked as a Pharmacy Administrative Specialist, focusing on project management in inpatient pharmacy operations. I used Lean Thinking and Six Sigma methodologies and led Kaizen initiatives for Breo© dispensing advancement.

Experience

Work history, roles, and key accomplishments

MH
Current

Pharmacy Operations Manager

Memorial Hermann Hospital

Aug 2024 - Present (2 years 2 months)

Oversee inpatient pharmacy operations at a 540+ bed community hospital, ensuring safe, efficient, and compliant medication management. Lead a team of 40 pharmacy professionals and drive quality assurance, cost-containment, and workflow optimization initiatives.

HB

Pharmacy Administrative Specialist

Houston Methodist Hospital Baytown

Jul 2023 - Aug 2024 (1 year 1 month)

Project-based professional focused on project management within inpatient pharmacy operations. Skilled in EPIC order mapping, new drug building, automation, workflow advancement, and inventory management, with expertise in Lean Thinking and Six Sigma methodologies.

US

PGY2 HSPAL Pharmacy Practice Residency

UPMC Presbyterian Shadyside

Jul 2022 - Jun 2023 (11 months)

Completed a PGY2 Health-System Pharmacy Administration and Leadership residency, gaining advanced experience in pharmacy operations, clinical services management, finance, and regulatory affairs.

US

PGY1 HSPAL Pharmacy Practice Residency

UPMC Presbyterian Shadyside

Jul 2021 - Jun 2022 (11 months)

Completed a PGY1 Health-System Pharmacy Administration and Leadership residency, gaining foundational experience in clinical pharmacy, operations, finance, and medication safety.

Education

Degrees, certifications, and relevant coursework

Texas A&M University logoTU

Texas A&M University

Doctor of Pharmacy, Pharmacy

2017 - 2021

Doctor of Pharmacy degree from the Irma Lerma Rangel College of Pharmacy at Texas A&M University, completed from 2017 to 2021.

Texas A&M University - Kingsville logoTK

Texas A&M University - Kingsville

Master of Business Administration, Business Administration

2018 - 2020

Master of Business Administration from the College of Business at Texas A&M University - Kingsville, completed from 2018 to 2020.

Texas Southern University logoTU

Texas Southern University

Bachelor of Science, Biology

2016 - 2017

Bachelor of Science in Biology from Texas Southern University, completed from 2016 to 2017.

Tech stack

Software and tools used professionally

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