Hernan Pineda

At Teleperformance, I delivered high-quality bilingual customer service in English and Spanish, resolving customer inquiries in a fast-paced environment and building client relationships.

At Lean Solutions Group, I supported quality assurance by updating position documentation, interviewing employees about their daily responsibilities, and drafting detailed job profiles to improve internal processes. With a Finance and International Business degree, I'm eager to gain hands-on experience in international trade, logistics, negotiation, and project management.