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Hericles Heinz

@hericlesheinz1

Senior Oracle DBA and performance tuner specializing in AWS RDS and OCI observability.

Brazil
Message

What I'm looking for

I’m looking to own Oracle database operations in cloud environments, drive performance tuning with proactive observability, and deliver reliable 24x7 SLA support—while building runbooks/SOPs that keep teams effective.

I’m a Senior Oracle Database Administrator with 6+ years managing Oracle environments on-premises, in OCI, and on AWS RDS across 150+ multi-client deployments and 300+ database instances. I specialize in performance tuning, execution plan analysis, backup & recovery (RMAN), Oracle patching and upgrades, and configuration management across Oracle 19c SE2 BYOL environments.

I built and maintain a production database observability stack (Grafana, VictoriaMetrics, Grafana Alloy) that delivers real-time monitoring and proactive alerting—helping teams move from reactive-only incident response to faster, more predictable operations. In production, I deliver deep Linux-based Oracle support, schema management, and 24x7 SLA-driven troubleshooting.

At Software Mind, I administer 300+ Oracle 19c SE2 BYOL instances on AWS RDS, continuously stabilizing execution plans with AWR/ADDM-driven tuning (SQL Profiles, SQL Plan Baselines, and SQL Patches). I also executed a 1.2TB cross-schema Oracle Data Pump migration and coordinated backup & recovery validation, while developing runbooks and SOPs to support knowledge transfer and team onboarding.

Experience

Work history, roles, and key accomplishments

SM
Current

Database Administrator

Software Mind

Dec 2025 - Present (6 months)

Administer 300+ Oracle 19c SE2 BYOL instances on AWS RDS, performing maintenance, patch coordination, and backup & recovery validation across production and non-production environments. Built an observability stack using Grafana, VictoriaMetrics, and Grafana Alloy on Rocky Linux and improved response effectiveness by moving from reactive-only incidents to proactive alerting for 300+ Oracle RDS ins

ET

Database Administrator

Exímio Soluções em TI

Apr 2021 - Nov 2025 (4 years 7 months)

Managed 150+ Oracle client environments across RAC, Exadata, OCI, and on-premises systems, maintaining 24x7 SLA compliance for a 45TB+ portfolio. Tuned 20+ daily/monthly batch processes to reduce runtimes from hours to under 60 seconds and performed Oracle 19c upgrades with minimal downtime through compatibility validation and post-upgrade verification.

Education

Degrees, certifications, and relevant coursework

UNIFEBE logoUN

UNIFEBE

Systems Analysis and Development (incomplete), Systems Analysis and Development

2018 - 2019

Studied Systems Analysis and Development at UNIFEBE from 2018 to 2019, completing 2 of 4 years before finishing incomplete.

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