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Hemant Mishra

@hemantmishra2

Product Owner at Nagarro shaping aviation digital platforms that use AI to reduce manual effort and speed operations.

At Nagarro, I own the product vision, roadmap and backlog for digital products in the aviation industry. I work with design, engineering and client stakeholders from requirements through release, including platforms that use AI tools to process data and reduce manual effort.

Previously, I delivered pension and payroll products for UK clients at Mercer, where I managed projects from requirements through UAT and led SQL data migrations. My earlier work included CRM implementation at CRMNext and core banking at Tata Consultancy Services; I’m a Certified Scrum Product Owner with Agile, Waterfall and Hybrid delivery experience.

Experience

Work history, roles, and key accomplishments

Current

Product Owner

Current

Nagarro

Owns product vision, roadmap, and backlog for aviation industry digital products. Leads development of online platforms and client portals, integrating AI tools to reduce manual effort and speed operations.

Product Management Product Roadmap Backlog Management AI RFP Stakeholder Management Agile Scrum

Consultant

CRMNext

Jan 2019 - Mar 2020 (1 year 2 months)

Worked on-site at India's largest bank on a CRM implementation. Gathered requirements, mapped business flows, and supported UAT and client demos.

CRM Requirements Gathering Bizagi Microsoft Visio UAT BFSI

System Engineer

Tata Consultancy Services

Dec 2016 - Jan 2019 (2 years 1 month)

Worked on TCS BaNCS core banking at a client data centre. Attended CAB meetings, wrote business documentation, and automated regression scripts for testers.

Core Banking TCS BaNCS NEFT RTGS IMPS ATM UPI Regression Testing Defect Resolution

Business Analyst

Mercer

Mar 2020 - Present (6 years 7 months)

Delivered asset management products for UK clients, including pension and payroll platforms. Led data migrations using SQL, managed projects end-to-end, and built financial reports in Tableau.