Hemal Makani
@hemalmakani
Experienced Training Manager specializing in technical and product training.
IndiaWhat I'm looking for
I am an experienced and collaborative Training Manager with over 8 years in technical and product training within the biotechnology and life sciences sector. My journey has been marked by a proven ability to lead workshops, build high-performing teams, and contribute to research innovations, including the development of patented COVID-19 products. I am now expanding my expertise into IT infrastructure, identity, and access management.
In my current role as a Senior Technical Advisor at Concentrix, I specialize in system infrastructure and identity access management technologies. I have hands-on expertise with System Centre Operations Manager (SCOM) for real-time system monitoring and diagnostics, and I manage Azure Active Directory Authentication, including Conditional Access Policies and MFA. Previously, as a Manager of Trainings at BioEra Lifesciences, I conducted over 5000 hands-on training sessions across India, ensuring a seamless customer experience and supporting product installations and demonstrations.
Experience
Work history, roles, and key accomplishments
Senior Technical Advisor
Concentrix
May 2024 - Present (1 year 2 months)
Specialized in system infrastructure and identity access management technologies, gaining hands-on expertise with System Centre Operations Manager (SCOM) for real-time system monitoring and diagnostics. Managed and troubleshooted Azure Active Directory Authentication, including Conditional Access Policies, MFA, ADFS, and Windows Hello for Business, while supporting application security workflows i
Manager – Trainings (Technical and Product)
BioEra Lifesciences Pvt. Ltd
Jan 2015 - Present (10 years 6 months)
Conducted over 5000 hands-on training sessions across India in molecular biology, biotechnology, and life sciences. Oversaw product installations and demonstrations, ensuring seamless customer experience and support, and contributed to the formulation and commercialization of novel products during COVID-19.
Education
Degrees, certifications, and relevant coursework
Modern College of Arts, Commerce and Science
M.Sc., Microbiology
Completed a Master of Science degree in Microbiology. Focused on advanced studies in microbial sciences and related research methodologies.
Mahatma Phule Mahavidyalaya
B.Sc., Microbiology
Obtained a Bachelor of Science degree in Microbiology. Gained foundational knowledge and practical skills in microbiology.
Nav Maharashtra Junior College
Higher Secondary, Science
Completed Higher Secondary education with a focus on Science. Developed a strong scientific foundation.
Tech stack
Software and tools used professionally
Availability
Location
IndiaAuthorized to work in
Job categories
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