Heather Lisle

Lead end-to-end procurement and commercial activity across a 226-site portfolio, managing 86 suppliers and coordinating an 11-person team. Delivered approximately £1.4m in savings across around £15m of procurement activity.

Built the procurement and subcontractor supply-chain function from the ground up, establishing sourcing frameworks, policies, and governance. Managed approximately 150 suppliers and subcontractors across 1,132 sites, delivering approximately £200k in efficiencies.

Managed procurement and project support across approximately £1.1m of IT infrastructure and technical-services activity. Rebuilt workflow, ticketing, and communication processes to improve hand-offs and control.

Delivered approximately £3.4m in commercial and procurement savings across fire, life-safety, and technical-service programmes. Led the commercial bid for a £48.2m opportunity and managed a team of seven.

Managed high-security national government, MOD, and NHS framework accounts, coordinating competitive tendering and delivery. Led projects worth more than £1m and a team of six, achieving up to 140% of target.

Led and coached the telesales team, introduced clearer workflows and reporting, and improved consistency and conversion performance.

Built and managed outbound teams, set objectives and performance standards, and led new-client acquisition activity.

Degree in Tourism and Events Management from the University of Chichester.