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Hazel Chua

@hazelchua

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Detail-oriented Virtual Assistant specializing in STR management, social media, and administrative operations.

Philippines

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What I'm looking for

I'm seeking remote roles leveraging my VA and STR expertise, focused on automation, CRM optimization, social media growth, and measurable operational improvements in collaborative teams.

I am a detail-oriented Virtual Assistant with extensive experience supporting executives and short-term rental businesses. I specialize in administrative operations, STR listing and revenue management, and social media content creation.

At Catapult STR I managed 200+ listings and used tools like PriceLabs and AirDNA to optimize pricing, increase occupancy, and drive revenue growth. I also created branded content, designed websites, and built landing pages to support listing marketing efforts.

I build and maintain CRM systems, designed automation workflows that reduced repetitive manual tasks by over 60%, and have handled budgets, payroll, booking management, and client communications across remote and office-based roles. I am proactive, organized, and dependable.

I enjoy learning new tools and delivering measurable results through creativity and efficiency, and I seek roles where I can improve operations, grow client revenue, and support collaborative teams.

Experience

Work history, roles, and key accomplishments

Executive Assistant & Revenue Manager

Catapult STR, LLC

Jan 2024 - Mar 2025 (1 year 2 months)

Managed 200+ STR listings, optimized pricing with PriceLabs and AirDNA to increase occupancy and revenue, and implemented CRM and automation workflows that reduced manual tasks by over 60%.

Revenue Management Pricelabs CRM Automation)Website Design Social Media Graphic Design Video Editing

Real Estate Virtual Assistant

Upwork Client

Mar 2022 - Apr 2023 (1 year 1 month)

Managed and marketed real estate social media and listing content, designed marketing assets, conducted lead research and outreach, and provided administrative support to generate qualified leads.

Social Media Management Lead Generation Graphic Design Video Editing CRM Cold Calling Content Creation Administrative Support

Executive Assistant

IGACOS City Mayor's Office

Dec 2020 - Jan 2022 (1 year 1 month)

Prepared department budgets and payroll, handled bookings and correspondence to ensure smooth daily operations, and designed graphics and managed social media to support public campaigns and engagement.

Budgeting Payroll Administrative Support Social Media Management Graphic Design Communication

Virtual ESL Teacher

51Talk

Aug 2020 - Apr 2021 (8 months)

Delivered age-appropriate virtual ESL lessons for children and teens, tracked student progress, and provided regular feedback to parents to improve learning outcomes.

ESL Lesson planning Communication Parent Reporting