Hava Spence
@havaspence
Data mining expert and experienced business operations professional.
United KingdomWhat I'm looking for
I am a data mining expert and experienced business operations professional with a background in accounting, hospitality management, and client-facing retail. I have led teams of up to 12, managed schedules and stock, prepared financial year-end documents for customers, and delivered cross-selling and upselling results in high-volume environments.
My technical toolkit includes Adobe Photoshop, Adobe Lightroom and Microsoft Office, and I hold a diploma in Business Management (Level 3). I bring calm under pressure, strong communication skills in Bulgarian, English and Turkish, and a practical track record of improving customer experience and operational efficiency.
Experience
Work history, roles, and key accomplishments
Data Mining Expert
H-Tech
Feb 2022 - Aug 2025 (3 years 6 months)
Performed data mining and analysis for H-Tech, delivering actionable insights to support business decisions and improving data quality across projects.
Accountant
Freelance
Mar 2018 - Feb 2025 (6 years 11 months)
Prepared documents for benefits and performed year-end accounting for multiple clients, ensuring compliance and accurate financial reporting.
Assistant Manager
Crushh Fit Food
Jan 2015 - Mar 2018 (3 years 2 months)
Promoted from team member to assistant manager, managed staff schedules, performed stock checks, and drove upselling and customer service improvements.
Barista & Room Service
The Montcalm
May 2014 - Jan 2015 (8 months)
Delivered barista and room service in a five-star hotel environment, focused on client needs, maintaining cleanliness, and ensuring high-quality guest service.
Education
Degrees, certifications, and relevant coursework
Trakia University
Zooengineering
Studied Zooengineering at Trakian University in Tsarevo, Bulgaria.
ACCULEARN
Diploma of Business Management Level 3, Business Management
2014 - 2015
Completed a Level 3 Diploma in Business Management covering communication, academic research, marketing principles, and how business operate.
Tech stack
Software and tools used professionally
Availability
Location
United KingdomAuthorized to work in
Job categories
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