HashTag ChrisU

Evaluated AI model responses for accuracy, relevance, and coherence based on predefined criteria. Provided detailed feedback on AI model performance, highlighting strengths and weaknesses, and generated new prompts to test capabilities.

Resolved complex technical cases for customers, both in-house and on-site, ensuring high customer satisfaction. Supported sales and marketing teams with technical expertise and escalated product failures for continuous improvement.

Handled daily sales enquiries via multiple channels and provided technical support using engineering software like KRUGER, AUTOCAD, and SOLIDWORK. Collaborated with operation departments to update customer queries and revised production instructions into dual-language for better understanding.

Managed raw material delivery and scheduled production planning to ensure timely supply of stock according to customer and marketing orders. Collaborated with the maintenance team to minimize equipment downtime and monitored bottle quality, while also conducting training for production staff.

Completed a Bachelor of Engineering with Honours in Chemical Engineering. The program provided a comprehensive understanding of chemical processes and engineering principles.

Completed secondary education at Sekolah Menengah Kebangsaan Taman Desa, Rawang. Achieved the Sijil Pelajaran Malaysia (SPM) qualification.

Undertook a Foundation in Science program, building a strong scientific base. This foundational study prepared for advanced engineering studies.