heilmy idris
@heilmyidris
Experienced Senior Technical Service Representative in Operations Management.
What I'm looking for
I am a dedicated professional with over 18 years of experience in the coatings and automotive industries, specializing in operations management and business development. My career has been marked by significant achievements, including increasing market share for PPG in Proton from 20% to 80% within six years. I have a proven track record in process engineering, quality improvement, and technical troubleshooting, which has enabled me to contribute effectively to my organizations.
Throughout my career, I have held various roles, including Senior Technical Service & Sales Representative at PPG Coatings, where I led technical strategies and managed quality improvement initiatives. My experience also includes project management and production planning, ensuring that I am well-equipped to handle complex challenges in dynamic environments. I am passionate about leveraging my skills to drive operational excellence and enhance customer satisfaction.
Experience
Work history, roles, and key accomplishments
Senior Technical Service & Sales Representative
PPG Coatings (M) Sdn. Bhd.
May 2012 - Mar 2024 (11 years 10 months)
Led technical service and sales for automotive paint products, focusing on project management, troubleshooting, and quality improvement. Coordinated new color development and managed stock forecasting for customers.
Assistant Manager, Paint Shop
HICOM Automotive Manufacturers (M) Sdn. Bhd.
May 2010 - Oct 2010 (5 months)
Managed daily production planning and coordinated quality improvement activities for automotive production lines, ensuring adherence to safety and quality standards.
Process Engineer, Paint Shop
PERODUA Manufacturing Sdn. Bhd. (PMSB)
Feb 2006 - May 2010 (4 years 3 months)
Coordinated painting processes for new model development and led quality improvement initiatives in the paint shop, achieving compliance with Toyota Global Standards.
Engineer, R&D
SONY EMCS Sdn. Bhd.
Feb 2005 - Jun 2005 (4 months)
Designed mechanical components for DVD players, overseeing the development from prototyping to final product.
Education
Degrees, certifications, and relevant coursework
University of Leeds
Bachelor of Engineering, Mechanical Engineering
2002 - 2004
Studied Mechanical Engineering, focusing on the principles of design, analysis, and manufacturing processes in engineering.
Universiti Teknologi MARA
Diploma, Mechanical Engineering
1998 - 2001
Completed a Diploma in Mechanical Engineering, covering essential engineering concepts and practical applications in the field.
Tech stack
Software and tools used professionally
Availability
Location
Authorized to work in
Job categories
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