At Ellucian, I designed and built AWS automation platforms across 700+ accounts and 4,000+ Linux and Windows servers, reducing operational toil by 70% and improving MTTR by 35%. I engineered infrastructure lifecycle workflows with ServiceNow, Python, Terraform, AWS Lambda, Step Functions, and DynamoDB.
I also built an event-driven AWS access management platform that reduced manual access operations by 99% and developed a cloud audit platform using AWS Bedrock and Cloud Custodian. My work includes Kubernetes platform automation, observability, and modernising enterprise SMTP infrastructure.

