Harley Cotter
@harleycotter
Dedicated medical professional with excellent customer service and organizational skills.
What I'm looking for
As a certified clinical medical assistant with a strong background in healthcare, I have developed a unique blend of analytical, problem-solving, and interpersonal skills. With experience in various roles, including medical assisting, phlebotomy, and patient registration, I possess excellent prioritization, organization, and time management skills. I am a dedicated worker who is always eager to learn new things and take on new challenges.
Throughout my career, I have demonstrated knowledge and skill in patient care, communication, and teamwork. I am proficient in operating MediTech 5.67 and 6.1, MediTec Ambulatory, and ECW, and have a strong understanding of compliance regulations such as EMTLA, HIPPA, MSP, and CLIA.
I am a strong communicator with excellent verbal, written, and computer skills, and am able to work independently with self-confidence in a clinical office environment. I am committed to providing high-quality patient care and am dedicated to continuous learning and professional growth.
Experience
Work history, roles, and key accomplishments
Phlebotomist
Cabinet Peaks Medical Center
May 2022 - Present (3 years 1 month)
Performed blood collection on various patient populations, ensured correct patient identification, and maintained high standards of customer service.
Medical Assistant
Cabinet Peaks Family Medicine
Apr 2021 - May 2022 (1 year 1 month)
Assisted in patient care under physician supervision, provided clerical support, and collaborated with healthcare staff to meet patient needs.
Patient Account Representative for Special Projects
Cabinet Peaks Medical Center
Jan 2020 - Apr 2021 (1 year 3 months)
Assisted the billing department with special projects, including denials and refunds, and learned the billing side of the MediTech system.
Admissions Clerk
Cabinet Peaks Medical Center
May 2016 - Apr 2021 (4 years 11 months)
Responsible for registering ER patients, handling admissions, taking payments, verifying patient information, and adhering to hospital guidelines.
Authorization Clerk
Cabinet Peaks Medical Center
Jul 2017 - Apr 2021 (3 years 9 months)
Handled prior authorizations for various services, verified insurance eligibility, communicated with providers, and submitted appeals as necessary.
Sandwich Artist
Subway
Sep 2012 - Apr 2017 (4 years 7 months)
Responsible for greeting and serving guests, preparing food while maintaining food safety and sanitary standards, handling money using a computerized till, restocking items, and cleaning various areas.
Cook and Grill Cook
Cabinet Peaks Medical Center
Apr 2015 - May 2016 (1 year 1 month)
Prepared meals per assigned menus, cooked for patients and staff, maintained a sanitized working area, and assisted with catering events.
Tray Aide
Cabinet Peaks Medical Center
Mar 2014 - Apr 2015 (1 year 1 month)
Assisted the cook, prepared patient trays according to diet restrictions, washed dishes, maintained cleanliness, restocked supplies, and helped with catering for hospital events.
Education
Degrees, certifications, and relevant coursework
Certification Program
Urine Drug Screen Certification, Healthcare
2022 - 2022
Achieved Urine Drug Screen Certification, which is essential for conducting drug screening tests in various healthcare settings.
Certification Program
Certified Clinical Medical Assistant Certification, Healthcare
2022 - 2022
Earned Certified Clinical Medical Assistant Certification, demonstrating proficiency in clinical and administrative tasks in a medical environment.
Certification Program
BLS (CPR) Certification, Healthcare
2021 - 2021
Completed BLS (CPR) certification, focusing on life-saving techniques and emergency response procedures.
Libby High School
College Prep Diploma, General Education
2009 - 2013
Obtained a College Prep Diploma, which provided a strong foundation in various academic subjects, preparing for further education or career opportunities.
Tech stack
Software and tools used professionally
Availability
Location
Authorized to work in
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