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Hardik Parpelli

@hardikparpelli

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Software Engineering Lead with 13 years of experience. Full stack engineer specialising in back-end software.

India

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At Service Now, I contribute to AI-enabled applications, including AI Admin Center, where I work across AI agents, backend services, and the user interface. I also contribute to Text-to-Catalog, integrating GenAI and prompt engineering to generate catalog objects from text.

At SAP Labs, I developed Java Spring Boot and Kafka microservices for SAP IoT and Python REST APIs for machine learning services. Earlier, as a SAP Consultant at Computer Sciences Corporation, I contributed to SAP implementation, upgrade, and support projects across business modules.

Experience

Work history, roles, and key accomplishments

Current

Staff Software Engineer

Current

ServiceNow

Jan 2023 - Present (3 years 9 months)

Leading requirement gathering, design, development, and release for AI-enabled applications. Integrating GenAI to build AI Agents and provide Text-to-X functionalities, and conducting code reviews and design reviews.

Java JavaScript Lit.js GenAI AI Agents Prompt Engineering Claude Code Devin REST GraphQL Queue ServiceNow Platform

Senior Developer

SAP Labs

Apr 2016 - Jan 2023 (6 years 9 months)

Contributed to microservice design and development in cloud-native technologies, including Java Spring Boot and Kafka-based services for SAP IoT. Developed Python REST APIs and Fiori-based applications, and mentored new team members.

Java Spring Boot Kafka Python REST APIs Cloud Foundry SAP UI5 Azure DevOps Microservices Machine Learning

SAP Consultant

Computer Sciences Corporation

Oct 2013 - Apr 2016 (2 years 6 months)

Worked across multiple implementation, upgrade, and support projects, contributing to RICEFW objects for SD, MM, FI, and PP modules on SAP ECC 6.0 and 4.6c systems.

SAP ECC ABAP RICE W