At DEMANT CANADA, I managed daily Accounts Receivable operations, including customer accounts, billing, payments, and account maintenance. I processed invoices, credit memos, payment applications, and account adjustments.
I performed reconciliations, aging analysis, and discrepancy resolution, and supported collections by monitoring overdue balances and coordinating with customers and internal teams. I also assisted with month-end activities, journal entries, and audit documentation.
I used Microsoft Dynamics NAV (Navision) and Salesforce CRM to manage financial transactions, customer information, and reporting. My background also includes supporting students with program activities at Smile Mentor.

