At the Manyara Region Authority, I prepare and share trade and market information in Swahili, gather data with ministries, and assess trade trends across markets where Tanzanian goods are sold. I also prepare charts of imports and exports by trading partner.
At IMED Limited, I maintained the customer relationship management system and stakeholder database, recording and updating leads, contacts, and interactions. Earlier, as a Call Center Agent at FINCA Microfinance Bank, I kept customer records in the Online Data Kid (ODK) case-management system and managed delinquent account queues through to resolution.
My experience also includes handling customer reservations and enquiries as a Commercial Department Intern at Air Tanzania Company Limited, and supporting office operations at Mwaka Printers and General Suppliers. I have a Bachelor of Business Administration with a Marketing major from Tumaini University Dar es Salaam, and I work in English and Swahili.
