Hannah Reyes
@hannahreyes
Front of House Director and Teacher Assistant focused on safe learning and data-driven service.
What I'm looking for
I currently work as a Teacher Assistant, cultivating a safe and encouraging learning environment where I provide one-on-one support and academic modifications based on IEPs. I support students with mobility, hygiene, and social-emotional needs, while collaborating with special educators, therapists, and parents. I also monitor and document behavioral and academic progress to help students succeed.
Earlier, I served as a Front of House Director, overseeing and leading a team of 30 Team Members and 5 Managers while managing store operations with Annual Gross Revenue of $9 Million. I drove a 5% increase in key KPIs across Attentive and Courteous Employees (ACE) and Order Accuracy through procedures, training initiatives, and coaching/mentorship programs, and I analyzed data to identify improvement areas. Before that, I worked as a Home Health Aide, following infection control and safety procedures and providing companionship and transportation to medical appointments, alongside light housekeeping and daily support.
Experience
Work history, roles, and key accomplishments
Teacher Assistant
Bedford Heights Elementary
Feb 2025 - Present (1 year 5 months)
Cultivate a safe, encouraging learning environment and provide one-on-one support with academic modifications based on IEPs. Collaborate with special educators, therapists, and parents while monitoring and documenting behavioral and academic progress.
Front of House Director
Chick-fil-A
Jan 2021 - Feb 2025 (4 years 1 month)
Oversee front-of-house operations, leading a team of 30 team members and 5 managers while managing store performance and coaching staff. Track and analyze KPIs, create procedures and training initiatives, and partner with leadership and HR to support a positive work culture.
Home Health Aide
Alpha Healthcare Services
Jan 2018 - Oct 2022 (4 years 9 months)
Provide in-home assistance by running errands, helping with grocery shopping and medication pickups, and supporting clients with light housekeeping. Follow infection control and safety procedures while offering companionship and transporting clients to medical appointments.
Education
Degrees, certifications, and relevant coursework
Point University
Associate's Degree in Education, Education
Currently pursuing an Associate's degree in Education at Point University.
CPR Certification
CPR Certification, CPR
2023 -
Earned a CPR certification in August 2023.
Fellowship Baptist Academy
High School Diploma, High School
Graduated from Fellowship Baptist Academy in 2017.
Availability
Location
Authorized to work in
Job categories
Skills
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