Open to opportunities

Hannah J

@hannahj

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Head of Technical Operations with expertise in ad tech and automation.

Spain

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What I'm looking for

I am looking for a role in an inspiring company that values innovation and offers opportunities for professional growth.

I am an accomplished Head of Technical Operations with a robust background in managing technical teams and operations within the advertising sector. My experience spans both the buy and sell sides of advertising, where I have successfully led teams to optimize workflows and enhance productivity through innovative solutions. I pride myself on my excellent time management skills and my ability to communicate effectively, both verbally and in writing.

At Captify, I have partnered with senior management to develop strategic initiatives that align with business objectives, while also managing relationships with key stakeholders and third-party vendors. My role involves creating team KPIs and OKRs, as well as implementing automation solutions using GPT and LLMs to streamline processes. I have a proven track record of enhancing operational efficiency and driving team performance through effective leadership and process development.

With a strong technical skill set that includes proficiency in JavaScript, PHP, and various analytics tools, I am well-equipped to tackle complex challenges in the tech operations landscape. I am now seeking an inspiring company where I can further develop my skills and contribute to innovative projects that make a meaningful impact.

Experience

Work history, roles, and key accomplishments

Current

Head of Technical Operations

Current

Captify

Jan 2024 - Present (1 year 4 months)

Leading the Technical Operations team, I partner with senior management to develop strategies, manage stakeholder relationships, and innovate operational solutions. My role involves creating KPIs and OKRs, optimizing workflows with automation, and collaborating on cookie-less advertising solutions.

Team Management OKRs Automation Google Analytics Tableau Technical Account Management Technical Support Troubleshooting Escalation Management Jira Salesforce

Technical Manager

Country & Town House Magazine

Nov 2017 - Apr 2024 (6 years 5 months)

Managed Technical and Ad Operations, including Google Tag Manager setup and Google Analytics reporting. Led technical project management for microsite development and API integrations, while performing technical SEO and front-end development.

Google Tag Manager Google Analytics Technical Project Management JavaScript CSS PHP Technical SEO API Integration

Senior Technical Solutions Manager

Captify

Apr 2022 - Jan 2024 (1 year 9 months)

Managed the TAM and outsourced ad operations teams, setting OKRs and creating roadmaps. Oversaw processes for Brand Safety and Anti-Fraud, presented technical solutions to clients, and developed training and documentation.

Teams OKRs Google Analytics Ads Tableau Process Development Training

Freelance Web Developer

Self Employed

Jan 2020 - Jan 2021 (1 year)

Developed four websites with both front-end and back-end development. Responsibilities included setting up hosting, servers, databases, firewalls, and integrating GA4 analytics.

Front End Developer Databases GA4 JavaScript PHP HTML CSS Git

Advertising Operations Executive

Bauer Media

Jul 2016 - Oct 2017 (1 year 3 months)

Managed end-to-end campaign operations, including reporting, trafficking, and optimizations. Collaborated with sales and marketing teams to enhance campaign performance and provided technical support to clients.

Campaigns Reporting JavaScript Collaboration Optimization Sales Support Marketing

Freelance Content Creator

Self Employed

Jan 2016 - Jul 2016 (6 months)

Created web and social media content for various clients, focusing on engaging and relevant material to enhance online presence.

Content Web Social Media SEO Client Engagement

Education

Degrees, certifications, and relevant coursework

Shaw Academy

Diploma, Marketing

2015 - 2015

Grade: Distinction

Completed diplomas in Social Media Marketing and Digital Marketing, focusing on strategies for effective online engagement and brand promotion.

De Montfort University

Bachelor of Arts (Hons), Drama Studies

2011 - 2014

Grade: 2nd Class Honours (Upper Division)

Studied Drama Studies, focusing on various aspects of performance and theatrical production. Developed skills in critical analysis and creative expression.