Mohamed Maged

Acted as the primary point of contact for customers, addressing inquiries, scheduling service appointments, and providing information on maintenance and repair options. Coordinated with mechanics to ensure timely service completion, managed customer expectations with detailed estimates, and processed payments and warranty claims. Developed strong client relationships, fostering trust and repeat bu

Acted as the primary point of contact for customers, addressing inquiries, scheduling service appointments, and providing information about maintenance and repair options. Coordinated with mechanics and technicians to ensure timely and efficient completion of services while maintaining high standards of quality, managing customer expectations by providing detailed estimates and progress updates.

Provided expert guidance and support to customers regarding vehicle service needs as a service advisor. Managed job dispatching to technicians, coordinating tasks efficiently to streamline workflow and meet service deadlines. Utilized specialized service tools to perform precise repairs.

Provided expert guidance and support to customers regarding their vehicle service needs as a service advisor. Managed job dispatching to technicians, coordinating tasks efficiently to streamline workflow and meet service deadlines, and utilized specialized service tools to perform precise repairs.

Contributed to maintenance and diagnostic operations crucial for customer satisfaction. Conducted preventive routine services to ensure optimal machinery performance and applied diagnostic devices to efficiently identify technical issues. Involved in troubleshooting complex mechanical and electrical systems.

Contributed to maintenance and diagnostic operations critical to customer satisfaction, conducting preventive routine services to ensure optimal performance of machinery. Applied diagnostic devices to efficiently identify technical issues and was involved in troubleshooting complex mechanical and electrical systems.

Developed and implemented growth strategies to enhance financial performance, customer satisfaction, and client acquisition. Managed client relationships, created tailored business proposals, and conducted market research to identify new opportunities. Collaborated with the marketing team to execute strategic campaigns, driving customer retention and sales growth.

Developed and implemented growth strategies to enhance financial performance, customer satisfaction, and client acquisition. Managed client relationships, created tailored business proposals, and conducted market research to identify new opportunities, collaborating with the marketing team to execute strategic campaigns.

Activities and societies: Served as Vice President, Advisor, and Event Planner for the Egyptian Students Association at UCSI from 2023-2024, receiving a Certificate of Appreciation for contributions.

Pursuing a Bachelor of Science in Mechatronics Engineering, gaining expertise in the integration of mechanical, electrical, and computer systems. Focused on developing skills in automation, robotics, and control systems design.

Activities and societies: Vice President and Advisor for the Egyptian Students Association at UCSI from 2023-2024.

Pursuing a Bachelor of Science in Mechatronics Engineering, focusing on the integration of mechanical engineering, electronics, computer engineering, and control systems. Gaining expertise in designing and implementing automated systems and robotics.

Completed high school education, earning a High School Diploma. Developed a strong academic foundation across various subjects and prepared for university studies.