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Halima Aweis

@halimaaweis

Compliance services associate at Vertafore handling client data, license inquiries, and renewal applications.

United States
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What I'm looking for

I’m interested in a challenging, rewarding work environment where I can develop my strengths, expand my knowledge, assist customers, and be part of a supportive team. I’m willing to relocate anywhere.

At Vertafore, I enter client data, process requests to terminate inactive clients, and submit address changes. I also answer license-related calls and complete renewal applications.

As a caregiver at Access of the Red River Valley, I assist clients with daily needs including bathing, dressing, grooming, cooking, and feeding, and provide companionship.

Across customer service and caregiving roles, I’ve helped customers with bills, payments, and account reviews, and supported people with daily activities and independence. I’m interested in learning and taking on new work where I can assist customers and contribute to a team.

Experience

Work history, roles, and key accomplishments

VE
Current

Compliance Services Associate

Vertafore

Jun 2025 - Present (1 year 4 months)

Entering data about clients, terminating non-active clients, submitting address change requests, answering calls about licenses, and completing renewal applications.

AV
Current

Caregiver

Access of the Red River Valley

Aug 2023 - Present (3 years 2 months)

In-home caregiver assisting with daily needs such as bathing, dressing, grooming, cooking, feeding, and companionship with clients.

ML

Customer Service Representative

Manpower of Lansing

Oct 2024 - Jan 2025 (3 months)

Assisted caretakers with payment schedules, submitted applications for incoming caretakers, provided information on becoming a caretaker, and assisted in submitting tasks for caretakers.

II

Icare Supported Living

ICARE Supported Living, Inc.

Mar 2021 - Nov 2021 (8 months)

Took care of patients with disabilities, assisted with house chores, assisted with independence, and accompanied clients.

IQ

Customer Service Representative

Iqor

Oct 2019 - Nov 2020 (1 year 1 month)

Assisted customers with bills, took payments, reviewed accounts, created accounts, created payment agreements, and closed accounts.

MS

Food Service Worker

MSU Brody Hall Brody Square

Jan 2019 - Jun 2019 (5 months)

Served food to MSU students, washed dishes, made food, worked in different food stations, greeted customers, and stir-fried food.

NC

Cinema Team Member

NCG Lansing Cinema

Nov 2018 - Jun 2019 (7 months)

Received perfect inventory certificates and show stoppers for good behavior. Accepted and processed customer payments, resolved customer issues, and communicated with employees and management.

Education

Degrees, certifications, and relevant coursework

JS

J.W. Sexton High School

High School Diploma, General Studies

Earned a high school diploma from J.W. Sexton High School in 2019.

Tech stack

Software and tools used professionally

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