
Halima Aweis
@halimaaweis
Compliance services associate at Vertafore handling client data, license inquiries, and renewal applications.
What I'm looking for
At Vertafore, I enter client data, process requests to terminate inactive clients, and submit address changes. I also answer license-related calls and complete renewal applications.
As a caregiver at Access of the Red River Valley, I assist clients with daily needs including bathing, dressing, grooming, cooking, and feeding, and provide companionship.
Across customer service and caregiving roles, I’ve helped customers with bills, payments, and account reviews, and supported people with daily activities and independence. I’m interested in learning and taking on new work where I can assist customers and contribute to a team.
Experience
Work history, roles, and key accomplishments
Compliance Services Associate
Vertafore
Jun 2025 - Present (1 year 4 months)
Entering data about clients, terminating non-active clients, submitting address change requests, answering calls about licenses, and completing renewal applications.
Caregiver
Access of the Red River Valley
Aug 2023 - Present (3 years 2 months)
In-home caregiver assisting with daily needs such as bathing, dressing, grooming, cooking, feeding, and companionship with clients.
Customer Service Representative
Manpower of Lansing
Oct 2024 - Jan 2025 (3 months)
Assisted caretakers with payment schedules, submitted applications for incoming caretakers, provided information on becoming a caretaker, and assisted in submitting tasks for caretakers.
PCA Personal Care Assistant
Edgewood Healthcare
Aug 2022 - Mar 2023 (7 months)
Assisted residents with daily life, engaged in activities, prepared meals, assisted with transportation to appointments, and helped with bathing, changing, and toileting.
Icare Supported Living
ICARE Supported Living, Inc.
Mar 2021 - Nov 2021 (8 months)
Took care of patients with disabilities, assisted with house chores, assisted with independence, and accompanied clients.
Customer Service Representative
Iqor
Oct 2019 - Nov 2020 (1 year 1 month)
Assisted customers with bills, took payments, reviewed accounts, created accounts, created payment agreements, and closed accounts.
Customer Service Representative
Arizona Unemployment Assistance
Jan 2020 - Mar 2020 (2 months)
Assisted with unemployment, applied for AUA for customers, and reviewed accounts.
Food Service Worker
MSU Brody Hall Brody Square
Jan 2019 - Jun 2019 (5 months)
Served food to MSU students, washed dishes, made food, worked in different food stations, greeted customers, and stir-fried food.
Cinema Team Member
NCG Lansing Cinema
Nov 2018 - Jun 2019 (7 months)
Received perfect inventory certificates and show stoppers for good behavior. Accepted and processed customer payments, resolved customer issues, and communicated with employees and management.
Crew Member
McDonald's
Sep 2018 - Jan 2019 (4 months)
Fried food for customers, took orders, satisfied customers, cleaned and mopped, washed dishes, and communicated with coworkers.
Tutor
Capital Area Literacy Coalition
Sep 2017 - Nov 2018 (1 year 2 months)
Tutored kids, helped children with homework, made activity lessons, played with kids, and recruited children.
Team Member
QDOBA Mexican Eats
Feb 2018 - May 2018 (3 months)
Served food, assisted customers, resolved customer issues, processed payments, and communicated with employees and management.
Education
Degrees, certifications, and relevant coursework
J.W. Sexton High School
High School Diploma, General Studies
Earned a high school diploma from J.W. Sexton High School in 2019.
Tech stack
Software and tools used professionally
Availability
Location
Authorized to work in
Salary expectations
Job categories
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