Hajar Alabdullah

Served as Executive Secretary in Human Resources, providing administrative support and coordination for HR functions. Managed scheduling, documentation, and communication for the organization.

Designed and delivered tailored 1-on-1 and group Business and General English programs (CEFR A1–C1) for online formats. Structured custom learning roadmaps and practical assessments to prepare adult professionals for workplace presentations, international collaboration, and external communication.

Cleared Delivery Orders (DOs) and verified strict regulatory compliance for high-risk special cargo, including hazardous materials, vehicles, and out-of-gauge (OOG) freight. Managed manifest accuracy, customs documentation, and timely Bill of Lading (B/L) amendments for key import accounts.

Served as the primary operational point of contact for assigned shipping accounts, resolving manifest discrepancies, tariff queries, and cargo readiness issues ahead of strict vessel cut-off deadlines. Guided traditional shipping clients onto Maersk's digital self-service platform, reducing routine manual tracking and documentation bottlenecks.

Oversaw product sourcing, supplier negotiations, and international shipment tracking in coordination with customs clearance agents. Generated quotations, purchase orders (POs), and invoices while ensuring accurate order processing and on-time delivery.

Navigated complex municipal regulations and cultural guidelines across eight MENA markets to secure mandatory permits, synchronizing regional sales and retail launches with strict local compliance deadlines. Managed end-to-end procurement for Point-of-Sale (POS) displays, campaign collateral, and event materials.

Managed daily financial administration, including sales tracking, invoice processing, and expense reconciliation, for institutional exhibitions and retail gift shop operations. Delivered multi-channel customer support for event registrations, course inquiries, and exhibition entries, while managing official social media channels.

Maintained accurate import/export file management and shipment tracking within the CARS cargo system, providing continuous status updates to clients and freight partners across air, sea, and land cargo. Supported the VVIP account (M.H. Alshaya) by providing accurate, real-time shipment tracking and continuous status updates.

CELTA certification from Cambridge University Press & Assessment, completed in 2025.

Bachelor of Arts in Sociology and Philosophy from the University of New England, Australia, completed in 2013.