Hafsa Mohamed
@hafsamohamed1
Customer support specialist building responsive websites, including a personal portfolio published on Netlify.
NigeriaWhat I'm looking for
In customer support and after-sales support, I responded to inquiries by phone, email, and live chat, and assisted customers with orders, payments, account concerns, and product questions.
I handled returns, refunds, and after-sales requests, tracked order updates, and responded to customer concerns to support issue resolution.
I designed and developed a personal portfolio website with HTML, CSS, and JavaScript, including responsive sections for skills, projects, and contact information. I also developed a front-end skincare store interface with HTML and CSS.
Experience
Work history, roles, and key accomplishments
Customer Support & After-Sales Support
Unknown
Provided customer support and after-sales assistance, handling inquiries via phone, email, and live chat, and managing orders, returns, and refunds.
Education
Degrees, certifications, and relevant coursework
Phoenix University
Bachelor of Science, Cybersecurity
Pursuing a Bachelor of Science in Cybersecurity with an expected graduation in 2028.
Tech stack
Software and tools used professionally
Availability
Location
NigeriaAuthorized to work in
Salary expectations
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