Open to opportunities

Hadel Masoud

@hadelmasoud

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Administrative, HR, and Insurance Coordinator focused on accurate records and timely insurance claims.

United Arab Emirates

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What I'm looking for

I’m looking for a role where I can manage HR and insurance administration end-to-end—accurate records, coordinated claims follow-up, and reliable reporting—while collaborating with teams to ensure compliance with company policies and UAE Labor Law.

I’m an Administrative, HR & Insurance Coordinator with experience across Human Resources Operations, insurance administration, and medical insurance coordination. I coordinate closely with insurance providers, brokers, employees, and internal departments to keep documentation accurate and processing moving.

In my current role as an HR Coordinator in Dubai, I manage employee records and confidential HR documentation while administering employee medical insurance policies and coverage details. I prepare and submit insurance documents, maintain insurance records, and follow up on claims to ensure timely communication with the relevant parties.

I also support employee benefits administration, HR operations, onboarding, transfers, and employee lifecycle processes, along with HR correspondence and compliance documentation. I’m skilled with data management and reporting, and I work with UAE Labor Law knowledge to support efficient, policy-compliant operations.

Experience

Work history, roles, and key accomplishments

Current

HR Coordinator

Current

Trans Emirates Livestock (Al Mawashi Company)

Dec 2023 - Present (2 years 8 months)

Manage employee records and HR documentation, including medical insurance administration and coverage details. Coordinate with insurance providers and brokers on approvals and claims follow-up, and support HR operations such as onboarding, transfers, leave administration, and employee relations documentation.

HR Operations Insurance Administration Insurance Coordination Medical Documentation Insurance Policy Administration Employee Benefits Administration Human Resources Administration Employee records management HR Documentation Recruitment support Employee Onboarding Leave Administration Administrative Support Microsoft Word CRM Systems

Administrative Coordinator

Murooj Foods L.L.C

Jan 2022 - Oct 2023 (1 year 9 months)

Support administrative operations by managing employee records, office documentation, attendance and leave records, and internal databases. Provide recruitment and onboarding support and prepare administrative reports while coordinating with internal departments to support day-to-day operations.