At Armauer Hansen Research Institute, I manage research databases and analyze research data using REDCap, R, and Python. I also build Shiny applications and Power BI dashboards to support visualization and reporting.
In my current IT Support role at MMCY, I troubleshoot hardware, software, and network issues, maintain IT infrastructure, and support staff with IT queries and training.
Previously, at Immigration And Citizenship Service, I provided IT support, maintained systems and databases, and helped users through technical assistance and training. At Private Organization Employees Social Security Administration (POESSA), I handled data entry, validation, database records, and reporting.
At Ethio-Computer School, I delivered training in web development, SQL, graphic design, and basic computer skills. I hold a BSc in Computer Science from Debark University and bring experience across data science, bioinformatics, IT support, and training.

