GYANESHWER KUMAR
@gyaneshwerkumar
I build JavaScript automations and Node.js REST APIs while resolving enterprise technical issues.
IndiaWhat I'm looking for
At R1 RCM, I resolve high-volume ServiceNow incidents while maintaining SLA compliance, automate workflows, and document recurring issues to strengthen troubleshooting and knowledge sharing.
I've built JavaScript-based ServiceNow request automation and Node.js CRUD REST APIs using JSON. As a BCA graduate, I'm growing my full-stack development skills across JavaScript, Node.js, HTML, CSS, React, MongoDB, Git, and GitHub.
Experience
Work history, roles, and key accomplishments
Analyst
R1 RCM
Jul 2024 - Present (2 years 1 month)
Resolved high-volume ServiceNow incidents while maintaining SLA compliance. Automated workflows to improve operational efficiency and collaborated with cross-functional teams to resolve technical issues.
Education
Degrees, certifications, and relevant coursework
Ewing Christian College
Bachelor of Computer Applications, Computer Applications
2019 - 2022
Grade: CGPA: 6.57
Pursued Bachelor of Computer Applications with a focus on software development and computer science fundamentals.
Tech stack
Software and tools used professionally
Availability
Location
IndiaAuthorized to work in
Social media
Job categories
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