Gururaj L

I’m a results-driven DevOps or Cloud Operations Engineer with 2.5+ years of hands-on experience at Fidelity Information Services (FIS), managing mission-critical fintech infrastructure across RDY, UAT, PROD, and DR environments. I focus on incident management and SLA ownership, resolving 60+ monthly P1/P2 incidents with MTTR under 45 minutes and achieving 99.9% SLA compliance across production environments.

I bring measurable automation impact through CI/CD: I automated 20+ deployment pipelines using Jenkins, reducing manual deployment effort by 60% and cutting average release cycle time from 4 hours to under 90 minutes. I also operate AWS services end-to-end (EC2, Auto Scaling, S3, RDS, Lambda, VPC, IAM, Route53, SNS, EBS, CloudWatch) while maintaining 99.95% availability during peak load, and I lead change and failover readiness with validated runbooks—cutting unplanned downtime by 40% during PROD/DR failovers.