At Canadian National Railways (CN), I optimized multimodal and intermodal freight movement and storage across major Canadian sea ports.
I used cost-to-serve analysis to identify and prioritize goods for export while minimizing operational costs. I also conducted health and safety data analysis and followed protocols to support a secure working environment.
I collaborated with the inland-CBSA team to secure freight transfers and restrict unwanted or non-legal freight. My work included intermodal operations and freight movement.
At Canadian Tire Corporation (CTC), I handled customer complaints and service tickets, tracked tractor-trailer quantities, and managed Dangerous Goods transfers with waybill updates. I also prepared KPI emails for higher management.

