At Kuehne + Nagel, I managed international logistics, customs clearance, and import/export documentation for global enterprise clients. I also built KPI and performance dashboards in Power BI and advanced Excel to track service, cost, and exceptions.
I led the CHIEF-to-CDS platform migration with zero disruption, improving data accuracy and reporting. I was promoted from Administrator to Specialist within three months.
At Expeditors, I coordinated international shipments and customs clearance with freight forwarders, customs brokers, and warehouses. I resolved short, missing, damaged, and delayed shipment cases while monitoring pending actions and ageing exceptions.
I prepared KPI and MIS reports, maintained shipment documentation, and reconciled records against operational trackers. I hold an MSc in Operations and Supply Chain Management, dual accredited by CIPS and CILT, and am keen to apply automation and AI tools to reduce manual effort.
